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Moving on Mental Health Toronto Meeting – Dec. 9, 2015


logo for moving on mental health plan from the Province of Ontario




The most recent meeting of Moving on Mental Health Toronto (MOMH-TO) was held Wednesday December 9th  at the Toronto Central YMCA.  It was a busy agenda with robust discussions on several key topics including the new funding investment, the MOMH-TO role in supporting Syrian newcomers and the establishment of two new working groups.

The day was facilitated by Peter O’Donnell of Healthy Futures Group. 25 of the 33 Core Services Agencies were represented.

There were a number of important actions for follow up from the meeting. See the Dec. 9 Action Register

Lead Agency Update:

Claire Fainer’s Address to Moving on Mental Health Toronto Leadership

Claire also shared a draft of the Lead Agency Consortium Guiding Principles

New Funding Investment:

Roberta Bustard presented the draft funding proposal for the creation of the expanded city-wide walk-in that includes the development of a site in North York. The draft proposal was distributed to all Core Services Agencies by e-mail December 8, 2015.


  • Concern that the proposal might give the impression that walk-in service was the solution to wait list issues. Agreed to strengthen the proposal to ensure appropriate context that access to Brief Services through walk-in does not mitigate need for more intensive service but is one step in the continuum of mental health care provision. Wait lists for intensive service continue to be a key issue.
  • Advertising- Look into partnering with advertising firms to help burden the cost (in-kind or reduced cost)
  • Look into having common data collection processes
  • Is it possible to have research showing the results of the use of walk in vs other services?
  • Questions about the new funding application can be directed to Roberta Bustard, Director of Lead Agency Strategy at

Supporting Syrian Newcomers:

The Ministry recently contacted Claire Fainer to request that, as lead agency, East Metro Youth Services provide a leadership and coordinating role between community-based child and youth mental health providers and the settlement community.

Peter O’Donnell led the group in a discussion of how the Toronto Lead Agency can support the ministry’s request. It was pointed out that there are many different groups and coalitions working to address the arrival of Syrian refugees and this poses communications challenges. Connections should be established with Lifeline Syria and OCASI.

To find out more about or to express interest in the possible formation of a Syrian Newcomer task force, please email Janice Wiggins-

Syrian Newcomer Supporting Resources & Tools

Working Group Updates

Centralized Point of Access (CPA)  – The CPA Working Group has completed round one of its multi-sector consultations. The Working Group’s ongoing work includes researching possible technology considerations, a literature review starting in January through the Centre of Excellence, and consideration of the role the CPA group could play regarding the new funding investment in support of the walk in expansion.

Service Mapping – The Service Mapping Working Group is focusing on the MCYS Core Service Mapping exercise and currently the survey the group has formulated is in beta test mode. In late 2015, the Working Group team analyzed the preliminary data from the beta test results. When this process is complete, the remaining agencies will be sent the final survey for their responses.  Once the final survey results are in, the raw survey data and analysis will be forwarded to EMYS Lead Agency, and all Working Group Chairs.

This final  analysis is expected  in late January or  early February. More details on the survey can be found here.

k/i/d/s – The Working Group’s recent focus is supporting the development, review and completion of technology assessment plan due March 2016. In support of this technology assessment, the k/i/d/s team is conducting essential research, and conducting planning focused exercises and consulting with the Toronto CSPs agencies. The Working Group is also creating an inventory of data and IT systems, determining existing infrastructure readiness of the 33 agencies that will ultimately inform the conceptualization of an efficient, effective performance monitoring solution. The team will be using information surveys, focus groups and site visits will inform their recommendations. The working group will build on existing research (such as fit gap analysis, etc.) that the Ministry completed in Summer 2015.

Communications – The Working Group’s current focus is on developing stakeholder engagement recommendations. The Working Group has flagged the importance of developing a sustainable and ongoing parent engagement approach and strategy. To support this work, the Working Group is seeking the voice of a parent who may want to be involved in the planning process. The Working Group is also in the midst of completing a communications plan for the walk-in expansion.

Key Questions about Working Group Updates

  • How many agencies have done an IT needs assessment  and/or hardware and software audit?
  • What kind of IT resources (personnel) does each agency have?
  • What is the long-term plan and software development/investment cycle of existing client records systems being used currently (this should be identified to help assess the long-term viability of the solutions)?
  • Has the Communications Working Group considered working with parent councils at schools in support of family engagement? Has the Communications Working Group connected with the Family Navigation team at Sunnybrook? The HOPE group at Turning Point meets every Tuesday and might be a good resource.

Claire Fainer updated the team on governance research. EMYS continues to interview governance experts and hopes to begin a process early in the new year to work with Boards of Directors.

New Working Groups:

Two new Working Groups have been established:

  • French Language Services – Chaired by Lise Marie Baudry from The Centre francophone de Toronto
  • Residential Treatment – Chaired by Debbie Schatia from Turning Point Youth Services

If you are interested in joining the Residential Treatment or French Language Services working groups, please email Alisha Singh-

See the Dec. 9 Action Register