System Collaborations

In collaboration with many different partners across various sectors in the City of Toronto, together we are transforming infant, children, and youth mental health to create a coordinated, responsive, and accessible system.

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Mental Health T.O.

Mental Health T.O.: Access for Infants, Children, Youth & Families (MHTO) is a referral service that connects young people up to the age of 18 and their families to the most appropriate community-based mental health agency.  Our goal is to help those in need find and get mental health help as efficiently and quickly as possible. MHTO is done in collaboration with and is a partnership between Toronto’s 30 Core Service Providers.

MHTO’s Executive Advisory Committee

MHTO is governed by an Executive Advisory Committee, which provides insight and ensures the service is following best practices and responding effectively to the mental health system in Toronto. The committee reflects a diversity of experience in areas such as the intake and referral process, partnerships, and similar services. Members are:

  • Heather Sproule, Executive Director, Central Toronto Youth Services
  • Janice Hayes, Executive Director, YouthLink
  • Brian O’Hara, Director, Centralized Access for Residential Services, Skylark
  • Emma Turner, Clinical Supervisor, The Etobicoke Children’s Centre
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Urban Tele-Mental Health

Facilitated by the Healthcare Partnership Table, Urban Tele-Mental Health is a three-year pilot project between East Metro Youth Services and the Hospital for Sick Children that provides children and youth up to age 18, families, and their mental health practitioners access to psychiatrists through live video conferencing. As part of a step care approach, the purpose of Urban Tele-Mental Health is to extend the availability of psychiatric consultations in underserved areas of Toronto. EMYS acts as the coordinating agency, supporting pathways, access, and referrals to the service. To be eligible, clients must be assessed by a primary healthcare provider or community mental health worker who has sufficient knowledge of the client and can follow up on recommendations.

Video conferencing is offered at four of our What’s Up Walk-In locations: Etobicoke Children’s Centre, Griffin Centre, Yorktown Family Services and Yorktown.

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What’s Up Walk-In®

What’s Up Walk-In is a collaboration between six Core Service Providers across Toronto that offer walk-in counselling service for children, youth, young adults, and families. It is community-based, city-wide, free, and open up to six days a week. Established in 2011, the service is available to the City of Toronto and aims to increase equitable access to evidence-based brief solution-focused mental health services.

The six What’s Up Walk-In locations across the city of Toronto are:

Every What’s Up Walk-In location is part of a continuum of services and applies a stepped care approach through seamless transitions to ongoing counseling, groups, intensive services, youth outreach workers, school-based programs, residential treatment, and psychiatry through Urban Tele-Mental Health in partnership with The Hospital for Sick Children. Each What’s Up Walk-In location hosts partnerships that offer specialized services such as drug and alcohol treatment, counselling staff that specialize in youth justice issues, and pathways to adult services.

Our Core Service Providers

The Lead Agency work is done in collaboration with Toronto’s 30 Core Service Providers, which are community-based mental health centres that serve infants, children, youth and families. Together, we are transforming the sector to create a coordinated, responsive, and accessible mental health system.