Follow us on Facebook Follow us on Twitter
Donate Now

Counselling & Walk-In Services


Community Counselling (CC)

The goal of CC is to provide family-focused, time-limited service (up to 6 months), that strives to strengthen the ability of children and youth to function effectively in their home, school and/or community as well as address their mental health and addiction issues.

To access service: Call our office (416-438-3697) for a self-referral, or you can receive a referral from doctors & other service providers.

walk-in Counselling

Want to talk to someone right away? East Metro Youth Services offers two walk-in mental health counselling locations to help us meet you where you’re at.

What’s Up Walk-In (Scarborough) 

The What’s Up Walk-In® Clinic is Toronto’s only free, six day a week mental health counselling walk- in service for children, youth, young adults, and families. The clinic helps with issues such as depression, anxiety, self-harm, suicidal ideation, sexual identity matters, bullying, behavioural concerns, addictions, and anything else that might be on one’s mind. The clinic is barrier free, and accessible. No health card or appointment is necessary. Therapists offer single session / Strengths Based therapeutic interventions. what’s up walk-in also offers a variety of language services including specific nights dedicated to Tagalog, Mandarin/Cantonese, Dari/Farsi, and periodically Tamil.

Location: 1200 Markham, Suite 200, Scarborough

Monday, Tuesday, Wednesday, Thursday: 2 – 8pm (last session 6:30pm)
Friday: 10am – 5pm (last session 3:30pm)
Saturday: 10am – 2pm (last session 12:30pm)

To access service: Just walk-in! Please call ahead to check in on wait times.

Learn more at 


YouthCan Impact Walk-In (Danforth)

YouthCan IMPACT is a collaborative initiative of youth, families, community agencies, hospitals and primary care partners, who work together to improve the youth mental health and addiction system. Our YouthCan Impact Walk-In clinic offers full-service mental health walk- in counselling for children, youth, young adults, and families. A range of services are offered, including brief solution-focused therapy, dialectical behavior therapy (DBT) skills groups, care navigation, peer support, family/caregiver interventions and onsite access to psychiatric services.

Location: 1871 Danforth Ave, Toronto

Tuesday: 2-8pm (last session at 6:30pm)
Wednesday 2-5pm (last session at 3:30pm)
Saturday: 10am-2pm (last session at 12:30pm)

To access service: Just walk-in!

Whatever It Takes (WIT)

The Whatever it Takes (WIT) program, is a collaboration between East Metro Youth Services and The Griffin Centre. WIT helps the service system respond to the needs of children and youth aged 0 -18 years, with complex clinical profiles and complicated service needs that require cross sector service provision. WIT provides support to the entire service delivery system, experiencing difficulties finding or providing appropriate services for these children, youth, and their families. WIT provides this through interim case management with the goal of building the capacity of the service providers to support the child or youth. Our WIT program serves the East Toronto (Scarborough) and South Toronto (Victoria Park Avenue to Keele Street, South of Eglinton). For WIT services in North and West Toronto please contact Griffin Centre (416-222-1153).

To access services: Referrals are made by service providers. They do so by obtaining a WIT inquiry form from the EMYS intake coordinator.